Manager, Payroll Operations, is a key member of the Finance Accounting team responsible for leading the our payroll activities in India, including internal team and outsourced payroll service providers.
Primary Responsibilities and Duties
Manage India payroll operations, including internal team members and outsourced payroll service providers.
Oversee payroll cyclical activities for the payroll team to ensure compliance with all daily, pay frequency, month-end, quarter-end and year-end requirements.
Process and audit multiple pay-frequencies for India legal entity for all associates, ensuring timeliness and accuracy.
Establish and maintain payroll controls and payroll related procedures for SOX compliance. Proactively improve business processes, controls, and quality standards.
Ensure compliance with federal, state, local and provincial taxes and entities while working directly with the payroll service provider or tax agency to resolve tax-related issues.
Monitor federal, state, and local taxes, garnishments, and all other deductions to ensure accuracy of pay checks.
Be the payroll subject matter expert to payroll team, HR, internal customers, auditors, and primary point of contact for outsourced payroll providers.
Passionate about customer service and responsive to all payroll inquiries and escalated requests for resolution.
Coordinates and oversees payroll tax filing, payroll journal entries, general ledger reconciliation, payroll funding, payroll earnings, deductions configuration, and payroll reporting.
Ensure payroll accuracy by completing thorough reviews of payroll audit reports and making corrections as needed.
Prepares reconciliations for each payroll run and monthly reconciliations for payroll accounts and benefits
Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employers social security, unemployment, and workers compensation payments.
Manage payroll tax liabilities. Ensure accurate and timely filing of all payroll-related taxes.
Responsible for the documentation of Standard Operating Procedure (SOPs) within the team. Respond appropriately to inquiries from all levels on a timely basis.
Responsible for process improvements, operational streamlining, and exceptional
Participate, support, and own possible transition of some payroll services from current outsource provider, back to internal team.
Assisting Finance Department with all Audit requests relating to payroll. Preparing relevant weekly, monthly, quarterly, and year-end reports for circulation to department heads.
Demonstrated ability to lead ad hoc payroll projects including establishing project plan, assigning resources, and managing to successful completion.
Exceptional partnering, problem-resolution, and customer-service skills.
Stays current with tax and payroll regulatory changes.
Proactively manage client expectations for payroll processing and execute a payroll service delivery approach that avoids conflicts and mitigates risk to service delivery and client expectations.
Act as payroll system liaison with HRIS for troubleshooting and reporting enhancements, as needed.
Performs additional responsibilities as requested to achieve business objectives.
Key Skills
Demonstrated and extensive knowledge of the end-to-end payroll function including payroll processing, retros and off-cycle payments, auditing, accounting, general ledger reconciliation, tax filing, and SOX audit controls.
Deep expertise in payroll law, tax, and garnishment processing. Comprehensive understanding of payroll tax and garnishment concepts, applicable rules, regulations, and an ability to use this knowledge to support and guide business decisions.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
Excellent analytical and problem-solving skills with exceptional attention to detail and accuracy.
Proven ability and prior experience successfully managing team remotely and sustaining high engagement.
Exceptional organisational and deadline management skills.
Comfort operating in a complex, fast-paced environment and managing simultaneous priorities and deadlines.
Excellent verbal and written communication skills that can be applied at all levels of the organisation.
Self-motivated with the ability to work well independently and collaboratively.
Advanced computers skills with specific proficiency in Microsoft Excel.
Workday HCM & Payroll preferred.
Minimum Qualifications
5 to 7 years of payroll experience
Bachelor s degree in finance or accounting or associate degree or equivalent training and education beyond high school