Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Red Hat OS Administration



Good to have skills :AWS Administration
Minimum



2 year(s) of experience is required



Educational Qualification :15 years full time education Btech


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Troubleshoot and resolve technical issues reported by end-users.

Collaborate with cross-functional teams to identify and resolve application-related problems.

Provide support and guidance to end-users on application usage and functionality.

Contribute to the improvement of application performance and stability.

Document and maintain knowledge base articles for issue resolution and troubleshooting.

Stay updated with the latest technologies and industry trends to enhance application support services.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Red Hat OS Administration.

Good To Have Skills:Experience with AWS Administration.

Strong understanding of Linux operating systems and Red Hat OS Administration.

Experience in troubleshooting and resolving issues related to Red Hat OS.

Knowledge of shell scripting and automation tools for system administration.

Familiarity with cloud platforms and administration, preferably AWS.

Understanding of networking concepts and protocols.

Excellent problem-solving and analytical skills.
Additional Information:

The candidate should have a minimum of 2 years of experience in Red Hat OS Administration.

This position is based at our Gurugram office.

A Btech is required.



Qualifications

15 years full time education Btech