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Product Specialist-Phaco
Appasamy Associates
posted 1mon ago
Job Role Insights
Flexible timing
Job Description
- We are seeking a dedicated and knowledgeable Product Specialist to join our team
- As a Product Specialist, you will be responsible for providing expertise on our products and services, supporting sales and marketing efforts, and ensuring customer satisfaction
- The ideal candidate will have a deep understanding of our products, strong communication skills, and the ability to engage with both internal teams and external stakeholders
- Responsibilities:Develop a comprehensive understanding of our products, features, benefits, and competitive advantages
- Serve as a subject matter expert on our products and services, providing training and support to sales teams, customer service representatives, and other internal stakeholders
- Collaborate with the product management team to gather and prioritize customer feedback, identify opportunities for product enhancements or new features, and communicate customer needs and preferences
- Assist in the development of sales collateral, marketing materials, and product documentation, ensuring accuracy and relevance to target audiences
- Conduct product demonstrations, presentations, and training sessions for customers, partners, and internal teams to showcase product capabilities and benefits
- Support sales efforts by participating in customer meetings, trade shows, and industry events, and addressing technical questions or concerns raised by prospects
- Collect and analyze data on product performance, customer usage patterns, and market trends to identify opportunities for growth and improvement
- Act as a liaison between customers and internal teams, facilitating communication and problem resolution to ensure customer satisfaction and retention
- Stay informed about industry trends, emerging technologies, and competitive developments, and provide insights and recommendations to inform product strategy and roadmap
- Collaborate with cross-functional teams, including sales, marketing, product management, and customer support, to drive alignment and achieve business objectives
Employment Type: Full Time, Permanent
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What people at Appasamy Associates are saying
Rating based on 4 Product Specialist
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Anonymous · Production, Manufacturing & Engineering
in Mumbai
friendly employees
- Salary - Excellent
NO ANY DISLIKE
Product Specialist salary at Appasamy Associates
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