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6 Apollo Supply Chain Jobs
Key Account Manager-Warehouse Business (3PL)
6-10 years
Bangalore / Bengaluru
1 vacancy
Key Account Manager-Warehouse Business (3PL)
Apollo Supply Chain
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Acquire a thorough understanding of key customer needs and requirements and bridge gap internal stakeholders.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams, to proactively raise a red flag to relevant stakeholders.
- Resolve any issues and problems faced by customers and do RCA to deal with complaints and take customer feedback.
- Play an integral part in building customer roadmap and generating new sales from existing customers that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- To travel to warehouses as and when needed and regular visits to customers for QBR/MBR/relationship building/escalation handling.
- Ensure 100% collection of payments on tine in full and timely bill submission to customers.
- Do time to time reconciliation of financial accounts with customers.
Employment Type: Full Time, Permanent
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