Collaborate with cross-functional teams to gather information and create high quality technical content.
Analyze APIs, business processes and workflows, focusing on reuse and planning for single-sourcing.
Demonstrate proficiency in working with REST and SOAP APIs, integration / interface specifications, and data mapping.
Identify important components of APIs and document them accurately - such that other developers can use them effectively.
Ensure accuracy and consistency in content while adhering to the style guide and industry standard practices.
Adapt to evolving content needs, formats, and cross-functional requirements to produce high quality guides, technical papers, training and tutorials, and more.
Assist in user training and support, addressing inquiries and concerns.
You ll be a fit if you have
Bachelors degree or equivalent, in Business, Finance, Computer Science, or a related field.
3 to 5 years of experience, and a proven track record as a Technical Documentation Writer, with expertise in financial services applications and API documentation
Strong understanding of REST and SOAP APIs, integration/interface specifications, and data exchange protocols.
Adept at using common authoring, publishing, graphic tools; open source authoring and source code management using Markdown, reStructured Text, Hugo, Git, and similar tools
Proficient in information gathering
Familiar with testing methodologies, including test case development and user acceptance testing
Exceptional communication skills, both written and verbal, for effective collaboration.
Detail-oriented mindset with excellent analytical and problem-solving skills.
Familiarity and experience with project management principles and tools is be an added advantage