Add office photos
All Filters
3 Apibanking.Com Jobs
Integration Support Engineer
Apibanking.Com
posted 5mon ago
Job Role Insights
Key skills for the job
Job Description
- Integration Support : Assist clients/customers with the integration of our products or services into their environments, addressing technical challenges and ensuring successful integration.
- Technical Troubleshooting : Identify and resolve integration issues by diagnosing problems, implementing solutions, and collaborating with internal teams as needed.
- Documentation : Create and maintain detailed integration documentation, including integration guides, FAQs, and troubleshooting procedures, to aid clients/customers in the integration process.
- Client Communication : Maintain clear and effective communication with clients/customers, providing updates on integration progress, issue resolution, and any necessary follow-up.
- Technical Expertise : Stay up to date with the latest integration technologies and industry best practices to provide expert advice and guidance to clients/customers.
- Collaboration : Work closely with cross-functional teams, including product development, sales, and customer support, to ensure a seamless integration experience for clients/customers.
- Training and Education : Conduct training sessions or workshops to educate clients/customers on integration processes and best practices.
- Quality Assurance : Perform testing and validation of integrations to ensure they meet established requirements and standards.
- Bachelors degree in computer science, information technology, or a related field (or equivalent work experience).
- 7+ years proven experience in integration support or a similar technical support role.
- Strong knowledge of integration technologies, protocols, and APIs.
- Proficiency in programming/scripting languages (e.g., Python, JavaScript) is a plus.
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Exceptional communication skills, both written and verbal.
- Customer-focused with a dedication to providing high-quality support and service.
- Detail-oriented and organized with the ability to manage multiple tasks and priorities.
- Experience with CRM and ticketing systems for support and issue tracking is advantageous.
Employment Type: Full Time, Permanent
Read full job descriptionCompare Apibanking.Com with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
LTIMindtree
Compare
Share an Interview