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33 ANZ Banking Group Jobs
Capacity Analyst
ANZ Banking Group
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Identify potential capacity constraints based on historical trends / forecast reports
- Ability to guide Capacity Planners for developing new capacity plans
- Good exposure of using ServiceNow, Splunk, and any other monitoring tools
- Proven track record of Capacity Management practices involving capacity optimization
- Efficient to create capacity reports and provide insights to our stakeholders
- Excellent communication (verbal and written) skills to be able to articulate key messages
- Can influence stakeholders to ensure Capacity in front of mind
What will you bring
To grow and be successful in this role, you will ideally bring the following:
- Hands-on experience in Application Delivery / Support managing critical assets / function
- Good analytical / problem-solving skills are must for reading key metrics (CPU, MEM DISK) charts and reports
- Strong process orientation and demonstrated ability to define and document new or improved capacity management processes, templates and tools
- Responsible for monitoring IT availability levels, comparing actual levels against targets and addressing shortfalls
- Build and present comprehensive Capacity Availability reports dashboards on IT infrastructure aspects
- Provide trend analysis and present improvement plans specific to performance and capacity of infrastructure
Good to have knowledge, skills and experiences:
- ITIL V4 Certified Professional
- Proficient in building dashboards through basic macros and reporting using Excel
- Exposure in using any analytics and reporting tools
- Understanding of IT Automation / Tools and Cloud Services (AWS, GCP, Azure, etc.,)
Capabilities:
- Drives improvement opportunity session with senior stakeholders related to release management
- Building and maintain strong internal customer relationships is essential
- Excellent verbal and written communication, prioritization, negotiation, presentation, collaboration and teamwork skills with demonstrated ability to gain trust and influence change at all levels
Qualifications:
- Bachelor s / Master s degree (preferably Science) with
- Post Graduate Diploma in Computer Science or
- Any Diploma courses in IT / Technology
Employment Type: Full Time, Permanent
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Top ANZ Banking Group Capacity Analyst Interview Questions
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What people at ANZ Banking Group are saying
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Flexible timing
Monday to Friday
No travel
Day Shift
ANZ Banking Group Benefits
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