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4.0

based on 9.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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75 IDFC FIRST Bank Jobs

Virtual Relationship Manager/ Elite Banker

2-7 years

Thane

50 vacancies

Virtual Relationship Manager/ Elite Banker

IDFC FIRST Bank

posted 6hr ago

Job Description

Roles & Responsibilities:

Primary Responsibilities:

  • Responsible for deepening customer relationships to increase customer relationship value.
  • Responsible for driving quality engagements over call with customers by following industry best practices.
  • Responsible for increasing mobile banking adoption and drive initial login on Optimus app.
  • CASA value builds up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio.
  • Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer,
  • Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement.
  • Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
  • Ensure monthly operating plan is met to improve scorecard and decile rankings.
  • Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
  • Ensure strict adherence to the bank policies and compliance.
  • Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.



Employment Type: Full Time, Permanent

Read full job description

IDFC FIRST Bank Interview Questions & Tips

Prepare for IDFC FIRST Bank Virtual Relationship Manager roles with real interview advice

People are getting interviews at IDFC FIRST Bank through

(based on 448 IDFC FIRST Bank interviews)
Referral
Job Portal
Campus Placement
Walkin
Company Website
Recruitment Consultant
26%
20%
11%
11%
9%
4%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at IDFC FIRST Bank are saying

3.5
 Rating based on 21 Virtual Relationship Manager reviews

Likes

Lots of pressure

Dislikes

Lack of management

Read 21 reviews

Virtual Relationship Manager salary at IDFC FIRST Bank

reported by 191 employees
₹2.9 L/yr - ₹7.5 L/yr
31% more than the average Virtual Relationship Manager Salary in India
View more details

What IDFC FIRST Bank employees are saying about work life

based on 9.6k employees
50%
45%
54%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

IDFC FIRST Bank Benefits

Submitted by Company
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Team Outings +4 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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