Tele Sales Executive

Roles & Responsibilities

1. Lead Generation

• Contact Potential Clients: Reach out to prospective buyers, sellers, or renters through cold calls or inbound inquiries.
• Qualify Leads: Assess the interest and needs of leads to determine if they are viable prospects for the business.
• Follow-Up Calls: Continuously follow up with potential clients to remind them of the offerings and answer any queries they might have.

2. Client Interaction

• Provide Information: Answer questions about available properties, project details, pricing, amenities, and location.
• Offer Property Solutions: Suggest suitable properties based on the clients needs, preferences, and budget.
• Schedule Appointments: Arrange meetings, property viewings, and site visits for interested clients.

3. Data Management

• Maintain Databases: Keep records of all client interactions, leads, and follow-ups in a CRM (Customer Relationship Management) system.
• Track Communication: Ensure accurate and timely updating of client status, preferences, and any important feedback.

4. Marketing & Promotions

• Promote Projects: Share details about new or ongoing projects, including special offers, pricing updates, and availability.
• Inform About Offers & Discounts: Communicate about limited-time promotions, discounts, or any changes in pricing or availability.

5. Lead Conversion

• Coordinate with Sales Team: Pass on qualified leads and any relevant client information to the sales team for further engagement or closing the deal.

6. Customer Service

• Address Client Concerns: Handle objections, complaints, and queries effectively, ensuring customer satisfaction.
• Assist in Paperwork: Support clients in understanding and filling out necessary documentation for property transactions.

7. Market Research

• Competitor Analysis: Stay informed about competitors offerings and pricing to present the real estate companys properties in the best light.
• Feedback Collection: Gather market feedback from clients to help improve the company’s sales strategies or property offerings.

8. Reporting

• Prepare Reports: Regularly update the team about the progress of leads, conversion rates, and any issues that arise during interactions.
• Track KPIs: Measure key performance indicators such as the number of calls made, appointments set, or deals closed.