EComm Analyst

Role & responsibilities

• Lead blueprints development of eComm best practice via Perfect eStore PiCOS & thought connectivity to BUs, Channel Leads
• Be a Power User of mFilterit platform ability to understand & interpret the data, develop best practice & drive change in BUs
• Review reporting & diagnostics data of platforms to identify key progress areas, problems & opportunities & provide recommendations
• Work closely with Merchandising teams to implement changes and recommendations.
• Support the deployment & usage acceleration of mFilterit via monthly market connects plus training programme development
• Establish a clear Perfect eStore scorecard - Drive improved Perfect eStore analytics & Market tracking via mFilterit (customized for SA)
• Help define & test what good looks like (Build Picture of Success)
• Work with core DX Perfect Store teams to integrate eComm thinking into omni-channel customers
• Analyse & diagnose content, availability & visibility and provide recos
• Analyse & diagnose assortment, promotion adherence, review & rating
• Review reporting & diagnostics data of platforms to identify key progress areas, problems & opportunities & provide recommendations.
• Reporting weekly / monthly / quarterly maintenance
• Implementation from PDS Global Playbook(e.g. Sales Impact Model)

Identify reporting needs for key users (consider both managerial and operations, inc reports scorecards etc)

Preferred candidate profile

• Strong academic background e.g. Bachelors in commerce/business administration
• Experience in retail / retail execution ideally online
• Ability to analyse multiple data sets, draw conclusions & present clear recommendations
• Strong communication skills to work across multiple BUs & stakeholders
• Ability to work with & influence a wide range of stakeholders across eComm internally & externally – including but not limited to: Channel leads, BU eComm teams, eComm marketing & external data providers
• Inspire others – ability to engage broad range of stakeholders both through compilation of compelling and persuasive presentations and ability to deliver
• Strong presentation and communication skills – skilled at building presentations to present and influence internally / externally at all levels
• Ability to translate data into clear actionable insights
• Test & learn mindset
• Ability to work with virtual teams across multiple geographies & timezones
• Proactive approach - drive online sales and customer engagement whilst taking others with you
• Ability to strategically frame opportunity, codify & share learnings across wide group of stakeholders
• Previous eComm experience preferred
• Ability to handle multiple work streams simultaneously and to tight deadlines in a fast-paced and dynamic environment.
• Good collaborator and influencer: Experience working with a breadth of stakeholders and peers – levels, functions
• Ability to extract key messages from complex data and craft a clear narrative
• Good commercial and operational instinct to ensure recommendations are practical and executable
• Well organized, self-sufficient and proactive: Best-in-class time management skills, ability to multitask, set priorities and plan
• Can-do, flexible attitude with resilience: Calmly able to respond to rapidly changing business priorities
• Demonstrated proficiency in utilizing Power BI for data visualization and business intelligence
• Proven experience using PowerPoint and ability to produce visually compelling presentations (i.e. beyond just operating the software) that are impactful with a senior audience