Lead Insights Analyst

Job Description

We are expanding our Analytics function in India to bolster our existing teams in the US and UK. We are seeking an Insights Analyst to join our dynamic and growing Insights team. The ideal candidate will be someone who has a strong analytical mindset, a passion for data-driven decision-making, and is equally passionate about translating complex data into actionable business insights as they are about supporting the growth of their direct reports

Role Purpose

You will manage 2 insights analysts, based in India and liaise with your counterparts in the UK. Additionally, you will be dedicated to a specific business area working with its General Manager (and their team members) to provide in-depth analysis to help them make decisions to improve profit performance. You will also represent the wider Data Team to the GM, and support them with any data-related query they may have. You will collaborate closely with the other insights analysts in the Insights team, who are based in both India and the UK. You will become the data expert for your vertical and will provide recommendations based on data trends and patterns.

If this opportunity excites you, we encourage you to apply.

Responsibilities:

• Act as the primary data contact for your business area, working with the General Manager and members of their team to gather requirements, prioritise projects and communicate progress on a regular basis.

• Support your direct reports alongside other senior members of the Insights team to answer any technical questions and prioritise work based on value driven to the business

• Contribute to reporting and ad-hoc data requests from the General Manager of your dedicated business area and members of their team.

• Investigate performance, trends, forecasts and bugs across multiple traffic sources and user journeys, reporting back to stakeholders with recommendations

• Communicate and answer questions based on your findings and recommendations to an audience of technical and non-technical stakeholders of multiple seniority levels.

• Collaborate with product and development teams to understand and gather their requirements, translating them into technical data requirements.

• Manage time effectively and prioritise tasks based on value driven to the business

• Strike the balance between maintaining high standards of analytical work and delivering value consistently

• Long term goal: Accelerate the organisation from basic reporting and analysis to predictive/prescriptive analytics

About You:

• At least eight (8) years of data analytics experience

• At least four (4) years as a supervisor or mentor to junior staff

• At least two (2) years of experience with BI visualisation tools, such as:

  • Tableau

  • Looker and/or Looker Data Studio

• At least two (2) years of experience using and querying raw data from a web analytics platform.

  • Google Analytics is preferred

• Strong SQL skills, including unnesting, window functions, and regular expressions (regex)

  • Experience with BigQuery is a plus

• A deep understanding of large, relational databases and how to leverage a wide-variety of data structures to drive insights

• Ability to translate findings into recommendations to stakeholders at multiple levels of seniority in a clear and concise manner

• Ability to communicate data to non-technical audiences through the use of reports and visualisations

• Strong interpersonal and communication skills

• Able to prioritise across different projects to focus on the highest-impact work and communicate those priorities to junior team members and/or stakeholders

• High level of attention to detail, along with the ability to zoom out to consider the larger goals

• Comfortable working remotely and collaboratively with teammates across multiple geographies and time zones

Short-term objectives

These short-term objectives will be set for the first 3 months working at Forbes Marketplace and are designed to set you up for success in the longer-term:

• Set up regular 121s with your direct reports, ensuring a minimum 90 minutes contact time per month. You are expected to cover goal setting, goal reviews, and career development as well as discussions about on-going tasks.

• Learn about your vertical and establish a good working relationship with your General Manager and their team

• Prepare an analysis on the previous 12 months performance by marketing source

• Analyse trends with providers at different results grid positions

Perks:

Day off on the 3rd Friday of every month (one long weekend each month)

Monthly Wellness Reimbursement Program to promote health well-being

Monthly Office Commutation Reimbursement Program

Paid paternity and maternity leaves

Group Medical Insurance

Group Term Life Insurance (2.5X of the CTC)

Group Personal Accident Insurance (3 X of the CTC)