Quality Manager

Role & responsibilities

• Responsible for the efficiency and utilization of technicians
• Ensuring successful distribution of job cards through the workshop
• All related administration is completed to an accurate standard.
• Ensure accurate & timely processing of all job card write-ups and job completion status on DMS
• Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• Up sell to customers when appropriate and enjoy hitting both personal and department targets
• Managing Technicians,

Preferred candidate profile

• Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world renowned brand
• Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
• You will need to have had a solid career history gained in a main dealer Service department