Add office photos
All Filters
66 Amity University Jobs
Senior Manager - Call Centre Operations
8-12 years
₹ 0.6 - 0.8L/yr
Noida
1 vacancy
Senior Manager - Call Centre Operations
Amity University
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
a. Large scale Call Centre set-up, activation and driving experience.
b. Cloud Telephony (preferably Knowlarity) exposure.
c. Basic hardware, network device and connectivity handling capability (eg., PRI lines, Diallers, Headset-consoles etc).
d. CRM & Cloud Telephony platform integration exposure (eg., Knowlarity-Leadsquared/Any Other).
e.Will be interacting with :
1. Campus counsellors for the smooth functioning of the Call Centres therein.
2. Central IT for connectivity related matters.
3. Vendors for platform upkeep (eg., TextNation-Bulk SMS provider)
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
Read full job descriptionAmity University Interview Questions & Tips
Prepare for Amity University Senior Manager roles with real interview advice
People are getting interviews at Amity University through
People are getting interviews through
(based on 68 Amity University interviews) What people at Amity University are saying
Rating based on 2 Senior Manager
reviews
Anonymous · Marketing
in Jaipur
Skills development
Salary & appraisal,
Read 2 reviewsSenior Manager salary at Amity University
What Amity University employees are saying about work life
Amity University Benefits
View more benefits
Compare Amity University with
Manipal University
Lovely Professional University
SRM Institute of Science and Technology
Symbiosis International University
Christ University
VIT University
TCS
Infosys
Wipro
HCLTech
Narayana Educational Society
Orchids International School
CADD Centre Training Services
uFaber
ICA Edu Skills
Centum Learning
ICFAI University
Pratham Education Foundation
Triumphant Institute of Management Education
SRM University
Similar Jobs for you
Amity University Noida Office Location
Uttar Pradesh 201313
