Sr. Associate IS Business Systems Analyst

What you will do

The Business Systems Analyst is a key member of the Product Engineering team. This role demonstrates domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps and use cases, for the software development teams. You will ensure that technical requirements for upcoming development are thoroughly elaborated, enabling the delivery team to estimate, plan, and commit to delivery with high confidence. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals.
• Capture the voice of the customer to define business processes and product needs.
• Work with Product Managers and customers to define scope and value for new developments.
• Collaborate with Engineering and Product Management to prioritize release scopes and groom the Product backlog.
• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.
• Ensure Acceptance Criteria and Definition of Done are well-defined.
• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
• Validate that test scenarios meet feature acceptance criteria and customer expectations.
• Maintain and ensure the quality of documented user stories/requirements in tools like Jira.
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.
• Develop and implement effective product demonstrations for internal and external collaborators.

What we expect of you

Basic Qualifications:

• Masters degree and 1 to 3 years of experience with Agile software development methodologies (Scrum) OR
• Bachelors degree and 3 to 5 years of experience with Agile software development methodologies (Scrum) OR
• Diploma and 7 to 9 years of experience with Agile software development methodologies (Scrum)

• Experience with Agile software development methodologies (Scrum)
• Excellent communication skills and the ability to collaborate with senior leadership with confidence and clarity
• Experience in writing requirements for development of modern web application
• Experience of DevOps, Continuous Integration and Continuous Delivery methodology
• Has experience with writing user requirements and acceptance criteria in agile project management systems like JIRA.

• Experience in handling product features for PI planning and developing product roadmaps and user journeys
• Familiarity with low-code, no-code test automation software
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Jira Align experience
• Miro experience

• Relevant to job responsibilities any certification - preferred

• Able to work under minimal supervision
• Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work.
• Excellent analytical and gap/fit assessment skills.
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.