Sr. Associate IS Bus Sys Analyst - Learning Management Systems

Roles & Responsibilities:

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals.
• Capture the voice of the customer to define business processes and product needs.
• Work with Product Managers and customers to define scope and value for new developments.
• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog.
• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.
• Ensure Acceptance Criteria and Definition of Done are well-defined.
• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to customers.
• Develop and implement effective product demonstrations for internal and external stakeholders.
• Maintain accurate documentation of configurations, processes, and changes.

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
• Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges in Human Resources and Learning & Development with technology.
• Experience with Agile software development methodologies (Scrum).
• Good communication skills and the ability to communicate with senior leadership with confidence and clarity.
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA.

• Understanding of software systems strategy, governance, and infrastructure.
• Experience in managing product features for PI planning and developing product roadmaps and user journeys.
• Familiarity with low-code, no-code test automation software.
• Technical thought leadership.
• Able to communicate technical or complex subject matters in business terms.
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology.
• Experience with Human Resources and Learning & Development (i.e. Workday, Sum Total).

• SAFe for Teams certification (preferred)

• Able to work under minimal supervision.
• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work.
• Excellent analytical and gap/fit assessment skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.