Analyst - Contract & Chargebacks (IN)

1. Responsible for timely updates of all contract pricing and membership information into the contract management database system.
2.Maintain exception reports that analyze pricing and membership information.
3.Works with distribution centers to troubleshoot contract discrepancies and updates membership and pricing information.
4.Communicate effectively with customers / external partners to resolve inquiries in a timely manner.
5.Utilize dashboards to identify, compare, and reconcile information within the contracts.
6.Analyze variance contracts returned by Supplier.
7.Perform analysis of contract discrepancies, identifies source of issue and decides the appropriate action needed to resolve the issue.
8.Identify the source of and research issues in contracts and communicate them to team supervisors.
9.Reconcile chargebacks in accordance with approved guidelines.
10.Communicate effectively using Chargeback terminology with team supervisors.
11.Maintain frequent contact with Supplier in order to address all payment issues.
12.Manage the Chargeback Accounts Receivable portfolio for suppliers.
13.Responsible for the timely collection of monies due from Supplier and the aging goals as planned by senior management; must minimize the write-off dollars.
14.Must be willing to work overtime hours, as needed, to meet departmental objectives.
15.Support Electronic Data Interchange (EDI) technology project, as required, for Suppliers.
16.Provide status updates to supervisor and other team members.
17.Communicate across workstreams.
18.Discuss observations during interactions with team supervisor.
19.Assist and support department managers in preparing for meetings.
20.Maintain and promote positive and professional working relationships with associates and management.
21.Comply with all appropriate policies, procedures, and regulations.
22.Any other duties assigned.

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QUALIFICATIONS, EXPERIENCES SKILLS:

Undergraduate degree from a 3- or 4-year university (undergraduate degree paths might include: Commerce, Economics, Management, Engineering, Computer Science, Social Sciences, etc)
Proficiency in the English language (equivalent to CEFR B2 Proficiency Rating or above in IELTS)
Ability to work partial US time zone shift (4 hours of overlap with Eastern Time Zone)
Understanding of Contracts Chargebacks is desirable
Proficient in Microsoft Suite including Word, Excel, and Power BI
Expertise in SAP is desirable
Strong written and verbal communication skills
Excellent interpersonal skills. Attention to detail, able to work independently in a dynamic environment
Self-motivated, goal-oriented and capable of thriving in a fast-paced environment
Strong analytical skills; ability to analyze data/situations
Ability to perform tasks with a high degree of accuracy; thorough and organized
Ability to assimilate and summarize information in an appropriate context
Commercial acumen, as well as the ability and willingness to be hands-on
Experience collaborating with multi-disciplinary, diverse, and dynamic team(s) with varying levels of responsibility.
Resourceful in pursuing or recommending new ideas and/or procedures
Experience working with a team in multiple locations (including shared services) is preferred

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned