AVP HR Operations

Role & responsibilities :

• Strategic Leadership: Participating in the development and execution of the organization's HR strategy in alignment with the overall business plan and strategic direction of the organization.
• Talent Management: Overseeing the attraction, development, and retention of talent. This includes succession planning, workforce planning, and ensuring the organization has the human capital to meet future challenges.
• Performance Management: Developing and implementing performance management systems that support business objectives and drive high performance, including setting performance criteria, conducting evaluations, and managing performance improvement plans.
• Employee Relations: Managing and resolving complex employee relations issues. Creating a positive working environment, addressing grievances, and ensuring legal compliance.
• Compensation and Benefits: Overseeing the development and implementation of competitive compensation and benefits plans that attract and retain top talent, while also managing the budget and ensuring fiscal responsibility.
• Learning and Development: Leading the design and delivery of training programs that support employee development and organizational needs, fostering a culture of continuous learning and improvement.
• Diversity and Inclusion: Championing diversity, equity, and inclusion initiatives to create an inclusive workplace where all employees feel valued and have equal opportunities.
• Organizational Development: Leading organizational change initiatives, including restructuring, culture change, and processes improvement to enhance efficiency and effectiveness.
• HR Policies and Compliance: Ensuring that all HR policies comply with legal and regulatory requirements. Keeping abreast of new laws and regulations and making necessary adjustments to policies and practices.
• Team Leadership and Development: Leading, mentoring, and developing the HR team to ensure they are providing the best support and service to the organization.
• Stakeholder Management: Collaborating with other leaders and departments to understand their HR needs and how the HR department can support achieving their objectives.
• HR Analytics: Leveraging data and analytics to make informed decisions about HR strategies and initiatives, measure the effectiveness of HR programs, and identify areas for improvement.

Preferred candidate profile:

• Postgraduate in HR with 12+ years of experience preferably in the BPO/ KPO / Financial / IT Industry.
• 6+ experience in team management.
• Proficient in HR Analytics & reporting
• Excellent communication and leadership skills
• A self-motivated person with the ability to motivate the team members.
• Good people management skills.