Digital Designer

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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The Digital Designer is a technical resource responsible for creating event websites and mobile apps. This individual will be leading strategic conversations with clients, vetting requirements, and translating their needs into successful events. The ideal candidate should be very motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We re looking for someone who gets excited about working with multiple technologies, proposes new and creative ideas, and learning new things.

This position will be part of the Digital Services team and report to the Digital Services Manager. The Digital Designers will sit onsite in our Gurgaon office in India. This position is 100% client-facing.

What Youll Do on a Typical Day :-

• Demonstrate detailed product knowledge when assisting clients via phone and email
• Lead all aspects of event website creation and maintenance:
  • Create online attendee registration website in line with client branding
  • Consult with clients on the design and overall functionality available to ensure client goals and objectives are met
  • Create reports based on event requirements and makes them readily available to clients and internal teams
  • Thoroughly tests event website before sharing with clients and internal teams
• Lead all aspects of mobile app creation and maintenance:
  • Creation and maintenance of mobile apps
  • Present solutions and offer best practices to help clients meet their goals and objectives
  • Oversee mobile application projects from kick-off to launch in Apple and Google Play stores
• Create and maintain templates based on client requirements
• Handle different projects with challenging deadlines and deliverables
• Partner with operations and account management to support client s long-term account goals

What Were Looking For :-

• Bachelors degree with strong academic credentials preferred
• Minimum of 3 years of work experience preferably in the meetings industry, software or other high-tech industry
• Strong, confident, and outgoing telephone presence and solid customer presentation skills
• Highly eloquent, detail-oriented, yet able to simplify complex concepts into layperson s terms for greater understanding
• Ability to work well under pressure and maintain professionalism even in demanding circumstances
• Comfortable using general office software applications, sales automation products such as Salesforce.com and web collaboration tools like WebEx a plus
• Experience using Cvent platform, Flex registration, new reports, and portals preferred; Splash, e-Touches, Crowd Compass and DoubleDutch a plus
• Advanced expertise with HTML, CSS and other web development languages a plus.
• Photo editing (i.e., Photoshop, etc.) is a plus
• Outstanding communication skills, able to communicate at various levels of the organization and tailor written and verbal messages to fit particular audiences in English, with focus on client-facing experience
• Excellent collaboration and partnership skills, with the ability to work in a global, geographically dispersed environment

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .

What if I don t meet every requirement? If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!