Director - Talent Acquisition - Volume Hiring - Healthcare BPM (15-20 yrs)
American Broadcasting Company
posted 1d ago
Flexible timing
Key skills for the job
Sub Skill: 10-12 years' experience Talent Acquisition role, with specific exposure to volume hiring for voice skills
Overall Experience: 15+
Nature of Work:
Hybrid ( Work from Home and Office)
Role Type: Team Management
Job Description:
- Lead the existing sourcing, recruiting, and recruiting operations teams, partner with the broader HR team, and senior leaders to understand, refine, and communicate a compelling vision for talent acquisition for business function, set of concrete initiatives and metrics to realize it
- Provide guidance and support for developing and implementing cost effective recruiting strategies
- Consult and partner with businesses to meet the organization's near and long-term strategic objectives and hiring goal - from new channel development, identification of favourable locations to set up new business hubs
- Create a metrics focused organization that drives accountability and keeps the team focused on creating a world-class candidate and hiring manager experience
- Use technology and tools to improve efficiency and productivity on hiring
- Lead and/or provide input on major recruiting initiatives from improving the candidate experience to an ATS implementation
- Crafting and implementing creative sourcing strategies and plans for building a continuous talent pipeline for both voice and non voice through referrals, social media campaigns and train & hire programs.
- Building and leading a team to manage end-to-end recruiting (with specific emphasis to voice skills) and build a pipeline in a high volume, dynamic environment
- Creating and implementing processes, tools and training to enable Hiring Managers to better define positions, screening and interviewing candidates, and making quality hiring decisions
- Ensure quality of hire and infant attrition rates are industry best for the organization
- Utilizing social media to develop organization's reputation as an employer of choice
Desire Candidate Profile:
- Overall 15 years+ of full-cycle recruiting experience, with at least 8-10 years' experience in leading high volume voice skill hiring channel in large scale
- Exposure to high volume talent delivery to an estimated 5000+ annualized requirement, with a large part of it being voice skills
- Strong communications and interpersonal skills, able to communicate & influence senior stakeholders
- Exceptional organizational skills, and the ability to manage multiple talent delivery projects across multiple business lines in a fast paced environment
- Aptitude to learn organization's core business in healthcare
- Hands on approach in running Talent Acquisition function solving for business problems
- Open to business travel to different parts in India as and when required for hiring
Functional Areas: HR & Admin
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