Account Mgmt Associate-DE, ISG

*Minimum B2. 2 level German Language Certification is Mandatory, C1 preferred*

Work Timings - Monday to Friday; European Timings

The EU Transparency team is a start-up team within Amazon that will be responsible for launching and establishing the Transparency service for consumer brands in EU. As an Account Manager Transparency, you will qualify and recruit brands and manufacturers to our platform. You will have an opportunity to shape how we execute our vision through collaboration with industry partners, as well as internal and external stakeholders. Within some guidelines, you will manage recruiting European brands, communicate how our service works, ensure brands ability to participate successfully in our program, and ensure a thorough hand-off to the brand onboarding team.

Since this is a relatively new space for Amazon, and an emerging industry, you will be dealing with some ambiguity and convincing brands to become early adopters of our service. This is a unique opportunity to work in a startup environment for Amazon, contribute to product strategy and take on a leadership role as our team evolves.
As a strategic contributor to the Transparency team, you will have the opportunity to dramatically accelerate adoption of Transparency by applying sound sales practices, inventing and simplifying job functions, and training your peers on best practices for efficiency.


Key job responsibilities
Responsibilities:

Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers
Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
Working with Sellers to improve operational aspects of their business in providing a great consumer experience
Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets German Language: B2. 2 and above level. Excellent communication skills in written and oral German
- Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
- Advanced computer literacy in Microsoft Office (especially MS Excel) applications
- Interest in e-Commerce/Online business
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence