Network Scaling Technician II

Key job responsibilities

Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

As ID Network Technician key responsibilities will include following :

• Monitoring the queue for new requests, changes or projects Plan and implement assigned project as per defined processes and standards
• Estimate project requirements in terms of time, cost and resources
• Follow change management guidelines during the execution of projects work with vendors as needed for the projects and monitor their work collaborate with cross functional teams including network TPM and engineers remain updated about the new technologies, processes and designs follow safety and security standards
• Troubleshoot network or physical component issues as needed during deployment
• Communicate with stakeholders and share regular updates
• TCP/IP networking knowledge
• Broad understanding of infrastructure technologies
• Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
• Experience with cabling infrastructure best practices and methodologies.
• Familiarity with common networking terms.
• Manage work and priorities through ticketing system and workflow
• Collaborate with various stakeholders to remove project obstacles
• Up to 20% travel may be required
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
• Complete customer requests via trouble ticketing system
• Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware
• Substantial background in large-scale datacenter network implementations and support of physical layer of network infrastructure.

BASIC QUALIFICATIONS

1. 7-10 years of experience in delivering network projects
2. Deliver simple, sustainable and repeatable solutions and processes.
3. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.

PREFERRED QUALIFICATIONS

1. Excellent analytical skills
2. Project management skills, Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
3. Familiarity with major Internet routing protocols, BGP, OSPF.
4. Ethernet and IP networking knowledge and experience in the application of IP protocols.
5. Experience working in virtualized enterprise-networking environments