Operations Analyst, Reward Operation

We re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
Act as a ops consultant for internal customers for digital categories
Regular reporting for all SLAs, processes etc.

A day in the life



About the hiring group



Job responsibilities

We re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
Act as a ops consultant for internal customers for digital categories
Regular reporting for all SLAs, processes etc.

Key job responsibilities
Working on Bank/Brand reconciliation and invoicing.
Working on system configuration on all rewards products.
monitoring funding and issuance of manual GCs as expected from business.
Tracking and reporting of key metrics on related to rewards and IBD reconciliation for bank and brands.
Working closely with bank and brand to ensure sign/recovery on the respective share from bank/brand on IBD reconciliation process. - Bachelors degree
- Experience with Microsoft Office products and applications