Software Development Manager

FinTech Workplace is a productivity platform designed to ease the process of uncovering and automating repetitive business processes. It eliminates the need for tedious swivel chair work of switching between multiple, incompatible, inconsistent systems repeatedly and transforms it into a single-click experience. With Workplace, operations analysts can discover and accelerate the execution of mundane tasks, re-balance the workload, and focus on more strategic, high value work. In 2024, Workplace saved manual hours across Amazon teams such as Tax Compliance, Payroll, Accounting, Corp FP&A, Amazon Pay, AWS Sales, Retail AP, and PXT.

Workplace is looking for a driven, results-oriented engineering leader to lead two 2-pizza teams to build the next generation technology to redefine how human interventions are reduced in business process operations. Our ideal candidate thrives in a fast-paced environment, relishes interacting with a large customer base and enjoys simplifying and solving diverse and complex business processes across Amazon s business lines. The successful candidate will have high emotional intelligence, and will be a passionate builder of technology and talent.

Key job responsibilities
You will lead the Workplace team responsible for automating business processes across Amazon business lines to meet the scale. Workplace ships such automations every quarter. As the SDM, you are responsible to maintain the velocity of automation development and develops strategic software products to reduce the time and cost of development. In 2024, Workplace s automations executed in millions of minutes. A downtime in any of the automations impact critical workflows for Amazon business lines and the SDM ensures best practices are followed and that software is designed to be highly-available, dynamically scalable, and resilient to continuity threats. The SDM needs to co-lead the technical vision and development roadmap for Workplace Automation. The SDM needs to partner with Product Managers, TPMs and SDMs to define clear deliverables aligned with the product roadmap and have the ability to influence partner teams roadmap. The SDM needs a strong technical background to drive projects successfully through the complete software lifecycle on a full Amazon stack, identify roadblocks and effectively collaborate with multiple external stakeholders. As a leader, you will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform. We have a team culture that encourages innovation and we expect developers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves.

About the team
FinTech s charter is to enable Finance & Global Business Services teams to support the growth, expansion, and restructuring of Amazon's businesses. We are in a unique position to look across FGBS to provide integrated solutions which satisfy the needs of multiple businesses. As Amazon continues to grow by expanding to new geographies, growing in existing geographies, adding new businesses, and acquiring new subsidiaries, it is vital that our financial technology solutions scale economically. - 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems