Senior Program Manager

This is a Program Management role to run complex and cross functional supply chain and operations projects. This role is a part of the EF Operations function at Amazon India. The role is like an internal consulting role where the incumbent will drive large high impact projects in External fulfillment supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models.

The incumbent will be own the following -

1) Responsible for working with Operations, Category, Product teams, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects
2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis
5) Liaise across functions to drive their project and help clear issues and bottlenecks.
6) Work with technology teams to scope out and drive any tech changes that are needed.
7) Leading in ambiguous scenarios and help stakeholders taking right decision for Vendor flex scale.
8) Identify the right supply chain model (low cost and high reliability) to success via Vendor flex.
9) Understand how this landscape is moving across competitions and what customers are expecting from us.

Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.

Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program managers responsibility to ensure they drive the program towards achieving those goals.


Key job responsibilities
- Proactive identification of tech needs
- Planning and execution of assigned projects. On time and quality execution.
- Manage Stakeholders and ambiguous situations.
- Create right reporting or right process to support operations. - 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership