Data Centre Linux & HW Engineer, India

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help.

You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations designs, installs maintains the world s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux HW Engineer at Amazon Data Services India Private Limited ( ADSIPL ) with a passion for technology to help us expand AWS Cloud offerings to the next level.

ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

At ADSIPL, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One!

A Data Centre Linux HW Engineer at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).

Key job responsibilities
Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:

Escalation point and technical troubleshooter for all Systems and Network hardware problems
Deep diving into Linux server issues
XEN service virtualization troubleshooting

Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical

Remediation of physical layer outages, both Systems Network
Remediation or recovery of physical power issues on racks
Participate in Data Center power cooling events

Operations: Meet 24x7 On-Call requirements and response during shift rotations.

Install configure racks of hosts in line with internal SLAs
Triage resolve trouble tickets for all devices in your region
Data Center point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts spares
Help define metrics to increase our customer uptime
Enforcing Security Best Practices at ADSIPL
Interact with third party vendors contractors
Contribute ideas to improve operational efficiency

Project Management:
Participate in and deliver on a number of high impact small to mid-scale projects
Participate in internal team meetings at ADSIPL for metric analysis and project status updates
Help build the world s largest Cloud infrastructure in India
Mentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
Hiring: Contribute towards building a great team by getting involved in the ADSIPL s hiring process/candidate interviews

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship Career Growth
We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. - 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- Bachelors degree