Data Center Technician, Data Center Operations

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.

Data Center Operations designs, installs and maintains the world s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
You will maintain a high level of system reliability and availability.
You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
You will share knowledge and help train less technical staff on the best practices related to all service owner issues
You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
Installation and configurations on Data center Servers and Network systems
Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
Work within a ticket-based environment and work on systematic problem resolution
Work on rotational shift-based schedule to maintain high system reliability
Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
This is a physically active role, we are always on the move onsite.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS (BQs)

4+ years of Server Hardware and network fiber hands-on experiences required
Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
Comfortable acting as escalation, Strong written and verbal communication skills with the business