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2339 Amazon Jobs

System Development Engineer, Customer Experience and Business Trends

6-7 years

Bangalore / Bengaluru

1 vacancy

System Development Engineer, Customer Experience and Business Trends

Amazon

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Customer Experience and Business Trends (CXBT) is looking for a scale-focused and customer-obsessed System Development Engineer. Customer Experience and Business Trends is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e. g. , consumers, developers, sellers/brands, employees, investors, streamers, gamers).

We are looking for talented System Development Engineers to develop optimized solutions to create high quality data for identifying business trends. The position requires working directly with the Amazon product and customer insights managers to contribute from Ideation to Execution in a fast paced manner. Work on operations and maintenance driven coding projects, primarily in Java, Python, AWS, web technologies, set-up high coding standards to ensure the quality of the delivery. Propose, drive and implement technical solutions for automation, efficiency and scalability. Partner with Software developers in team for handing-off or taking over active support issues, provide oncall support and technical consultation to Amazon internal customers.

Key job responsibilities
- Operational excellence through support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java, Python, AWS, web technologies, set-up high coding standards to ensure the quality of the delivery.
- Software deployment support in staging and production environments.
- Develop tools to automate and aid operations and maintenance.
- System and Support status reporting. Propose, drive and implement technical solutions for automation, efficiency and scalability.
- Work directly with the Amazon product and customer insights managers to contribute from Ideation to Execution in a fast paced manner.
- Work with Software developers in team for handing-off or taking over active support issues, provide oncall support and technical consultation to Amazon internal customers, develop automation scripts in python and internal platform similar to Selenium.
- Innovate new ideas and implement to continuously improve the coverage and quality of the information.

A day in the life
Stay connected with the CXBT Product and Customer Insights Managers, solve unique problems that help setup Amazon, as a business, towards success. Work with developers in the team to solve these problems efficiently and in automated fashion, focus on resolution rather than mitigation. - Are enrolled in or have completed a Bachelors degree in computer science, computer engineering, or related field
- 1+ years of contributing to automation for new and current system experience
- Experience programming or scripting language like Python, Java, C or C++
- Experience in automating, deploying, and supporting infrastructure
- Experience tools for automation (building, testing, releasing or monitoring)

Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

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Top Amazon System Development Engineer Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Every time I enter a temple my money gets doubled and while leaving u have to donate 100 like this I go to 4 temple and when I leave the 4th ... read more
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What people at Amazon are saying

4.1
 Rating based on 10 System Development Engineer reviews

Likes

You get to work with brilliant and supportive people while enjoying amazing office ambiance with great furniture. Work anywhere inside office. Everybody is cool with it.

  • Salary - Good
  • +4 more
Dislikes

Sometime it does get hectic with the work pressure and the deliveries. But its part of the job right. Your getting so much, we should expect that much of work pressure too. And its never always, mainly during sale events; it would highly depend on team to team though.

Read 10 System Development Engineer reviews

System Development Engineer salary at Amazon

reported by 89 employees
₹12 L/yr - ₹38 L/yr
At par with the average System Development Engineer Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
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Bangalore Office
Brigade Gateway,8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore Bangalore
560055
Bengaluru Office
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