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2372 Amazon Jobs

Manager I, Investigations, Account Integrity

2-5 years

₹ 2 - 9.434L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Manager I, Investigations, Account Integrity

Amazon

posted 14d ago

Job Description

In addition to being responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team.
The candidate also needs to communicate with multiple stakeholders within the organization - the peer group as well support functions to ensure smooth delivery of the processes being handled.

Key job responsibilities
Direct supervisory responsibility of a team of 15+ Investigators
Lead a core group of Investigators to maximize their team s output and ability to meet operational targets within a very fast-paced/time-critical and demanding environment.
Provide individual coaching feedback sessions and weekly one-on-ones that focus on improving customer satisfaction.
Manage and drive staffing plans, schedules, quality initiatives, process change initiatives, projects as required.
People management i.e. appraisal, training and mentoring talent to grow within organization & control attrition.
Monitoring real time service levels and schedule adherence, and holding the team accountable for meeting and exceeding performance targets.
- Bachelors degree
- 2+ years of operational and/or retail management experience
- 1+ years of team management experience
- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
- Exceptional operational, managerial, analytical and interpersonal skills

Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Investigator roles with real interview advice

Top Amazon Investigator Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
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What people at Amazon are saying

4.3
 Rating based on 7 Investigator reviews

Likes

Nothing in specific

  • Company culture - Good
  • +1 more
Dislikes

Nothing in specific

  • Skill development - Poor
  • +1 more
Read 7 Investigator reviews

Investigator salary at Amazon

reported by 42 employees
₹2 L/yr - ₹8.3 L/yr
At par with the average Investigator Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
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Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad Hyderabad
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