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154 Amazon Jobs

Support Engineer, Local Shops on Amazon

1-6 years

Bangalore / Bengaluru

1 vacancy

Support Engineer, Local Shops on Amazon

Amazon

posted 16d ago

Job Description

We are part of the India & Emerging Consumer Tech org. We build unique and interesting Amazon-first innovations in the domains of marketplace trust, seller experience, performance & success, abuse prevention, fulfillment (amazon fulfilled, seller fulfilled and seller delivered), global trade, supply chain and transportation. Over the last 5 years, we have been on a mission to transform the way India buys and sells, thereby transforming lives . In the process, we have realized that we as a team are uniquely positioned to help Amazon reach the next billion customers on earth, as we work backwards from the biggest set of emerging customers and take those innovations to all Amazon marketplaces worldwide. The mission of the Seller & Fulfillment Tech org is to build tech solutions that empower sellers to delight the next billion customers .

We have a huge opportunity to create a legacy and our Legacy Statement is to transform ease and quality of living in India, thereby enabling its potential in the 21st century . We also believe that we have an additional responsibility to help Amazon become truly global in its perspective and innovations by creating global best-in-class products/platforms that can serve our customers worldwide.

This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in IN and other emerging markets, this may be the next big career move for you. We are building systems which can scale across multiple marketplaces and are on the cutting edge in automated large scale e-commerce business. We are looking for a SDE1 to deliver capabilities across marketplaces. We operate in a high performance agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Our SDEs stay connected with customers through seller/FC/Deliver Station visits and customer anecdotes. This allows our engineers to significantly influence product roadmap, contribute to PRFAQs and create disproportionate impact through the tech they deliver. We offer Technology leaders a once in a lifetime opportunity to transform billions of lives across the planet through their tech innovation.

As an engineer, you will help with the design, implementation, and launch of many key product features. You will get an opportunity to work on the wide range of technologies (including AWS Elastic Search, Lambda, ECS, EDP, SQS, Dynamo DB, Slapshot, Herd, Horizonte etc.) and apply new technologies for solving customer problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with highly skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on world-leading technologies and would like to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today!

As an engineer you will be responsible for:
Ownership of product/feature end-to-end for all phases from the development to the production.
Ensuring the developed features are scalable and highly available with no quality concerns.
Work closely with senior engineers for refining the design and implementation.
Management and execution against project plans and delivery commitments.
Assist directly and indirectly in the continual hiring and development of technical talent.
Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
Contribute intellectual property through patents.

The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end.

We are part of the India & Emerging Consumer Tech org. We build unique and interesting Amazon-first innovations in the domains of marketplace trust, seller experience, performance & success, fulfillment (amazon fulfilled, seller fulfilled and seller delivered), global trade, supply chain and transportation. Over the last 5 years, we have been on a mission to transform the way India buys and sells, thereby transforming lives . In the process, we have realized that we as a team are uniquely positioned to help Amazon reach the next billion customers on earth, as we work backwards from the biggest set of emerging customers and take those innovations to all Amazon marketplaces worldwide. The mission of the Seller & Fulfillment Tech org is to build tech solutions that empower sellers to delight the next billion customers .

We have a huge opportunity to create a legacy and our Legacy Statement is to transform ease and quality of living in India, thereby enabling its potential in the 21st century . We also believe that we have an additional responsibility to help Amazon become truly global in its perspective and innovations by creating global best-in-class products/platforms that can serve our customers worldwide.

This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching customer facing products in IN and other emerging markets, this may be the next big career move for you. We are building systems which can scale across multiple marketplaces and are on the cutting edge in automated large scale e-commerce business. We are looking for a SDE2 to design and build our tech stack as a coherent architecture and deliver capabilities across marketplaces. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Our SDEs stay connected with customers through seller/FC/Deliver Station visits and customer anecdotes. This allows our engineers to significantly influence product roadmap, contribute to PRFAQs and create disproportionate impact through the tech they deliver. We offer Technology leaders a once in a lifetime opportunity to transform billions of lives across the planet through their tech innovation.

As an engineer, you will help with the design, implementation, and launch of many key product features. You will get an opportunity to work on the wide range of technologies (including AWS Elastic Search, Lambda, ECS, EDP, SQS, Dynamo DB, Slapshot, Herd, Horizonte etc.) and apply new technologies for solving customer problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with highly skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on world-leading technologies and would like to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today!

As an engineer you will be responsible for:
Ownership of product/feature end-to-end for all phases from the development to the production.
Ensuring the developed features are scalable and highly available with no quality concerns.
Work closely with senior engineers for refining the design and implementation.
Management and execution against project plans and delivery commitments.
Assist directly and indirectly in the continual hiring and development of technical talent.
Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
Contribute intellectual property through patents.

The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end. - 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages

Employment Type: Full Time, Permanent

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What people at Amazon are saying

4.1
 Rating based on 25 Support Engineer reviews

Likes

Leaders are highly intelligent and focussed, culture is very nice, always working with new technologies.

  • Salary - Excellent
    +4 more
Dislikes

Work life balance is okayish, can be improved

    Read 25 Support Engineer reviews

    Support Engineer salary at Amazon

    reported by 149 employees with 1-5 years exp.
    ₹4.3 L/yr - ₹15.1 L/yr
    39% more than the average Support Engineer Salary in India
    View more details

    What Amazon employees are saying about work life

    based on 24.3k employees
    62%
    52%
    69%
    77%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Amazon Benefits

    Submitted by Company
    Healthcare & Financial Benefits
    Parental Leave & PTO
    Professional Development
    Employee Assistance Program (EAP)
    Submitted by Employees
    Work From Home
    Job Training
    Health Insurance
    Free Transport
    Cafeteria
    Soft Skill Training +6 more
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