NAKAD - Manager - Onboarding & Process Excellence (5-10 yrs)

About Us:

NAKAD is a cutting-edge CFO Product Suite company, designing innovative solutions for Finance and Accounts leaders globally. We are India's leading AR/AP Reconciliation Service provider. Founded by IIT-IIM graduates with extensive experience from organizations like BCG, HUL, Samsung, and Oracle, NAKAD is backed by premier investors such as Matrix Partners and Accel. With a $7 Mn seed round in May 2022, we are one of India's largest seed-funded startups.

Explore more about our journey and mission at www.nakad.co.

Transform the Future of Finance Automation with Us!

Are you ready to lead the charge in revolutionizing how organizations handle reconciliation and accounting? At NAKAD, we are redefining the landscape of finance automation through our cutting-edge tool ARP. Join us and make a significant impact on modernizing accounting practices for businesses across industries.

Roles and Responsibilities:

1. Drive Client Engagement:

- Build and maintain strong relationships with CFOs and finance leaders of client organizations.

- Act as a trusted advisor, ensuring seamless collaboration and alignment of their financial goals with our technology solutions.

2. Lead the Customer Experience:

- Work closely with clients to implement the NAKAD Automated Reconciliation Tool ARP post-sales.

- Serve as the critical link between clients and the NAKAD Tech Team, ensuring smooth onboarding and implementation.

- Deliver customized solutions, tailoring both the UI and backend to meet unique client requirements based on feedback.

3. Assess and Transform Financial Practices:

- Conduct in-depth analyses of clients' existing accounting and reconciliation processes to identify opportunities for automation and efficiency.

- Design and implement innovative, automated solutions that enhance accuracy, save time, and reduce manual effort.

4. Facilitate Training and Support:

- Provide comprehensive training to client finance teams on using our advanced automation tools effectively.

- Offer ongoing support, ensuring clients achieve long-term success with our solutions.

5. Create a Feedback-Driven Ecosystem:

- Act as a feedback conduit between clients and our product development team, ensuring client insights shape the evolution of our products.

- Collaborate to create tools that align with the ever-changing needs of the finance and accounting landscape.

6. Ensure Smooth Implementation and Troubleshooting:

- Proactively identify and resolve potential challenges during implementation or daily usage of our solutions.

- Partner with clients to continuously improve their automation journey, ensuring maximum ROI.

7. Documentation and Reporting:

- Maintain detailed and accurate documentation of all client interactions, implementations, and performance outcomes for transparency and ongoing refinement.

Why Join Us?

1. Competitive Compensation and Growth

- Competitive salary paired with performance-based incentives.

- Opportunities for professional development and career advancement in a fast-growing company.

2. Impactful Work in Cutting-Edge Technology

- Be at the forefront of finance process automation and contribute to reshaping the reconciliation and accounting ecosystem.

- Work with innovative tools like NAKAD ARP and help us set the industry benchmarks.

3. A Dynamic Work Environment

- Collaborate with industry leaders, visionary technologists, and forward-thinking clients.

- Thrive in a culture that values creativity, innovation, and teamwork.

4. Make a Difference

- Drive the adoption of automation in accounting, helping organizations reduce errors, save time, and achieve financial clarity.

- Influence how businesses manage their finance operations, transforming traditional practices into efficient, tech-enabled processes.