Preferred formal certification in other IT domains (Server, Network, Storage, Operating Systems, Databases).
Preferred Instructional Design Certification or similar.
English proficiency.
Job Description:
Responsibilities:
Carry out Job-Task-Needs Analyses and perform other types of research (feedback analysis, stakeholder interviews) to capture performance outcomes and challenges of the target roles.
Work with audience representatives to define and document learning needs and success metrics of learning initiatives, as well as their impact on business goals.
Design technical and non-technical learning assets (courses, hands-on exercises, knowledge checks) that meet the learning needs of the targeted audience groups (sales professionals, technical employees, partners, customers and industry professionals).
Develop learning assets in relevant formats (video demos, walkthroughs, narrated presentations, graphics, text curation) and in relevant delivery modes (eLearning, (virtual) instructor-led training, hackathon).
Develop other types of digital assets used by the target audience e.g., customer-facing slide decks, according to the style guide.
Own and maintain learning assets according to product releases, industry trends and learner feedback.
Review courses developed by peers for accuracy, functional relevance and educational value.
Support the design, development, and implementation of measurement and evaluation strategies to assess the efficiency and effectiveness of learning assets.
Build technical expertise on identified products and technologies.