Vended Application Senior Consultant II

The Vended Application Senior Consultant II typically provides expertise across several areas of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application & functionality and client business processes. The role creates technical designs for their area and configures vendor software for new or existing enterprise-wide and business-unit applications moderately complex and above projects and maintenance efforts.

Key Responsibilities

Assist in gathering the training and user documentation requirements

Manage the issues and blockers for assigned features and product stories

Support the planning, conduct, and review of module and integration testing for all but the most complex projects

Organize, lead and finalize feature review sessions for moderately complex business issues/requirements and document resulting decisions

Use knowledge of integrated requirements to evaluate proposed software products

Assist with overall product planning by contributing to/creating stories for moderately complex features in areas of responsibility

Configure vendor software; review and verify operation of new vendor release features. Leverage vendor defect resolution procedures and support tools to resolve issues

Create the functional design, leveraging moderate technical skills, to address moderate complexity business processes or issues or to address the requirements of a set of product features

In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in multiple areas of the business; sought as a subject matter expert

Education

4 year Bachelors Degree (Preferred)

Experience

3 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented