Business Reporting Analyst

POSITION SUMMARY:

The Operations Reporting Analyst is responsible for structuring the dataflow and information requirements to compose the KPIs used to measure Performance from Operational and Service perspectives. He/she is also responsible for the update and delivery of reports to the different stakeholders within the Business.

KEY RESPONSIBILITIES:

Provide and maintain existing reports to the different stakeholders using different systems (Microstrategy, PowerBI, Microsoft Excel and Others)
Define and refine KPI calculations for Roadside and Travel and Medical LoB s.
Mapping of fields in different databases acting as Data Steward
Assess punctual data quality issues
Gap analysis of systemic limitations impeding precise KPI information
Development of new reports

QUALIFICATION AND REQUIREMENTS:

Desirable Post-secondary education
Proficiency in Business Inteligence systems (i. e. Microstrategy, SAP Business Objects, Tableu, Cisco CUIC, Power BI and others).
Advanced knowledge regarding Data Base structure and management (SQL)
Advanced skills in Microsoft Excel
Desirable Knowledge
Understanding of operational processes of customer service and service operations environment.
Strong analytical and numerical aptitudes.
Ability to work with and keep confidential sensitive materials, situation and people.

Disclaimer: The statements here are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of associates in this job. Other duties within the scope of the role may be assigned.

66463 | Operations | Professional | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer"

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
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