Manager - Inside Sales - EdTech (10-12 yrs)

1. Team Leadership:

- Lead, mentor, and manage a team of inside sales executives to meet and exceed sales targets.

- Foster a high-performance culture focused on customer satisfaction and goal attainment.

2. Sales Strategy and Execution:

- Develop and implement effective sales strategies to capture and grow market share.

- Monitor and analyze team performance metrics, providing actionable insights for improvement.

3. Customer Relationship Management:

- Build strong, long-term customer relationships and ensure exceptional client satisfaction.

- Oversee the lead qualification process to ensure efficient sales conversions.

4. Operational Excellence:

- Establish and refine sales processes, tools, and workflows for maximum efficiency.

- Collaborate with marketing and product teams to align sales strategies with organizational goals.

5. Reporting and Analytics:

- Prepare regular sales reports and forecasts for senior management.

- Use data-driven insights to optimize sales performance and identify growth opportunities.

Qualifications and Skills:

- Experience: Minimum 10 years of experience in inside sales, with at least 5 years in a managerial role.

- Leadership: Proven ability to lead and motivate a diverse sales team.

- Analytical Skills: Strong aptitude for analyzing data and using it to drive decisions.

- Communication: Excellent verbal and written communication skills.

- CRM Proficiency: Hands-on experience with CRM tools (e.g., Salesforce, HubSpot).

- Domain Knowledge: Experience in the EdTech industry is highly preferred.

- Adaptability: Ability to thrive in a fast-paced, dynamic environment.