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21 Alight Solutions Jobs

T2 - Associate Operation

2-4 years

Gurgaon / Gurugram

1 vacancy

T2 - Associate Operation

Alight Solutions

posted 1mon ago

Job Description

Role Description
An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
  • Understands and contributes positively to meeting client SLA s, PG s.
  • Maintain internal & client defined quality scores.
  • Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
  • Ensuring proper documentation and follow-ups and follow SOP s
  • Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
  • Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
  • Work with leads to ensure delivery in accordance with standard operating procedures
  • Take complete ownership of self-learning & development
  • Ability to work in a fast-paced environment with short deadlines.
  • Able to practice logical reasoning and critical thinking.
Eligibility to Apply
  • Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
  • 2-4 years of work experience.
  • Prior Claim Adjudication (LOA/ FMLA) experience is required
    Excellent verbal and written communication skills.
  • Can work evening/night shifts as per business requirement
  • Basic computer knowledge (MS-Office, Excel)
  • Good analytical skills & attention to detail.
 

Employment Type: Full Time, Permanent

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Prepare for Operations Associate roles with real interview advice

People are getting interviews at Alight Solutions through

(based on 15 Alight Solutions interviews)
Job Portal
Referral
Walkin
Campus Placement
Company Website
26%
20%
20%
7%
7%
20% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Alight Solutions are saying

2.2
 Rating based on 3 Operations Associate reviews

Likes

If you go good team then it will okay for you but in some team work life is extremely very bad

Dislikes

Working environment not good.This work oriented company not employed oriented

Read 3 reviews

Operations Associate salary at Alight Solutions

reported by 3 employees with 2-7 years exp.
₹3.5 L/yr - ₹4.4 L/yr
At par with the average Operations Associate Salary in India
View more details

What Alight Solutions employees are saying about work life

based on 399 employees
63%
97%
83%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Alight Solutions Benefits

Free Transport
Health Insurance
Work From Home
Cafeteria
Team Outings
Job Training +6 more
View more benefits

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