Health Insurance Specialist is responsible for assisting individuals and businesses with the enrollment and management of health insurance plans.
Primary duties include:
Advising clients on available health insurance options and coverage
Processing enrollments, changes, and terminations of health insurance plans
Resolving customer inquiries and issues related to health insurance coverage
Maintaining accurate and up-to-date client information in databases
Staying knowledgeable of current industry regulations and standards.
Key skills include:
Strong knowledge of health insurance policies and regulations
Excellent communication and customer service skills
Ability to explain complex information in a clear and concise manner
Attention to detail and accuracy in record-keeping
Ability to multitask and prioritize effectively