Operational Risk Manager

Purpose of Job

The purpose of this role is to thoroughly assess and gain a deep understanding of the financial product journey (e.g., Savings Accounts, Current Accounts, Wallets) and platforms (e.g., Mobile Applications, Websites) with the Product Owner by ensuring compliance with Risk Management Policy & Operational risk aspects while maintaining seamless and secure customer experience

The objective is assist to help the bank to identifying and accurately capturing the potential risksboth financial and non-financial, including regulatory, reputational, and operational risks—that may arise during the product lifecycle. The role also include testing the controls if they are accurately addressed to operate effectively

Job
Description

1. Conduct detailed evaluations of the financial product journeys and processes (new or existing) to identify potential risks including financial, regulatory, reputational, and operational.

2. Assessment of the banking Products to ensure adherence with applicable regulations and internal policies by evaluating the Design & Operating Controls effectiveness to address the identified risks during the product lifecycle

3. Collaborate with Product Owners to ensure all identified risks are accurately captured and documented and providing recommendation for mitigating risk exposures

4. Work closely with cross-functional teams, including Products, Technology, Compliance, InfoSec, Finance, etc. for risk management strategies into product finalization

5. Monitor operational risk indicators and escalate any potential breaches or concerns

6. Carrying out ORM activities like RCSA, KRI, incident management, Loss data management etc

7. Assist in preparing various risk reports

Experience:

• 5-10 years of experience in Risk Management within the Indian BFSI industry, with a specific focus on core banking products such as Savings Accounts, Current Accounts, and Payment Products.

Education:

• Bachelor’s degree in Risk Management, Business Administration, Finance, or a related field.
• Professional certifications in Risk Management (e.g., CRISC, FRM, CA, etc. ) are preferred.
• Experience in a similar role within the banking or financial services industry is highly desirable.

Technical Knowledge:

• Strong understanding of Indian financial products (Savings Accounts, Current Accounts, UPI, Wallet etc.) and platforms.
• Knowledge of Indian regulators and their requirements applicable to the financial institutions
• Ability to ensure product compliance with operational risk requirements
• Understanding with risk management frameworks.
• Proficient in control design and testing methodologies.
• Proactive identification and mitigation of risks to safeguard the bank and its customers.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.