Hospitality Executive

Roles and Responsibilities

• Greet guests upon arrival, welcome them to the hotel, and assist with check-in procedures.
  
• Manage guest requests and inquiries, ensuring prompt resolution of issues.
  
• Coordinate with other departments (e.g., housekeeping) to ensure seamless service delivery.
  
• Maintain accurate records of guest interactions and transactions.
  
• Provide exceptional customer service by handling complaints professionally.
  

Desired Candidate Profile

• 0-1 year of experience in hospitality or related field preferred but not required.
  
• Strong leadership skills for effective team management.
  
• Excellent interpersonal skills for building strong relationships with guests.
  
• Ability to work well under pressure in a fast-paced environment.
  
• Proficiency in hospitality software systems.

Perks and benefits

• Competitive Salary: Attractive base salary with performance-based bonuses and incentives.
• Health & Wellness Benefits: Comprehensive health and life insurance, medical reimbursements, and wellness programs.
• Retirement Benefits: Provident Fund (PF) and gratuity for long-term savings.
• Leave & Holidays: Paid time off, public holidays, and maternity/paternity leave.
• Accommodation & Meals: Free or subsidized accommodation and meals during shifts.
• Travel & Relocation Benefits: Travel allowances and relocation assistance for moving cities/countries.
• Employee Discounts: Discounts on hotel/restaurant services and partner businesses.
• Professional Development: Training, certifications, and opportunities to attend industry events.
• Career Growth: Promotion prospects and networking opportunities within the industry.
• Employee Recognition: Awards, recognition programs, and team-building events.
• Work-Life Balance: Flexible hours and potential remote work options.
• Tax Benefits: Tax-saving opportunities on allowances like rent, transport, and medical benefits.