Relationship Manager

Job Title: Relationship Manager - Home Loans
Location: Locations for Avadi, Tiruvallur and Kundrathur Branches

Avadi Locations:- Avadi, Redhills, Ambattur, Thiruninravur, Thirumalaizhsai, Thiruvottiyur,
Kodungaiyur, Kolathur, Gummidipoondi, Minjur, Ponneri, Poonamalle

Tiruvallur Locations:- Tiruvallur, Veppampattu, Tiruvalankadu, Kadambathur, Uthukottai, Tiruttani,
Vengal, Sevapet

Kundrathur Locations:- Kundrathur, Mangadu, Porur, Guindy, Pallavaram, Nandambakkam,
Pammal, Anakaputhur, Thiruneermalai, Sriperumbudur

Reporting to: Branch Manager
Department: Sales
Age Group: 23 - 30 years
CTC Range: 2 LPA to 3 LPA (Fixed Pay)|INR 15000 monthly incentives on achievement of
minimal disbursement targets
Job Description:
The employee will be responsible for creating a local distribution network for the distribution
of home loans through 'contact points' and direct marketing activities such as self-
construction site visits, pamphlet distribution and other activity. They will be responsible for
creation/empanelment of contact points. These contact points are generally the first points
of enquiry for a person looking to build or buy a home and include cement dealers, building
steel rods dealers, brick/gravel/sand dealers, building planners, small-time engineers,
masons, sanitaryware dealers, among others. The employee will be given complete charge of
the location where he/she is expected to foster relationships with 'contact points' and existing
borrowers of the home loan organization. The role will be solely to distribute affordable
housing loans. This is a great opportunity to step into the affordable home loan industry with
exposure to all aspects of the job.
Key Responsibilities:
1. Sales and Business Development: Achieve home loan disbursement goals by executing
a business plan that includes prospecting, networking, and field based marketing
activities.
2. Product Promotion: Present and promote Home Loans to prospective clients both
physically and digitally through social media channels.
3. Customer Relationship Management: Ensure proper customer profiling on each
call/prospective customer visit, to identify and understand his/her needs and
accordingly recommend the loan products. Build and maintain relationships with
customers to not only generate references but also to ensure timely servicing of the
loan.
4. Team Collaboration: Work in sync with the credit team to ensure timely disbursement
of loans by coordinating with loan applicants to provide all the documents required
for loan assessment and disbursement.

5. Market Awareness: Maintain knowledge of current industry trends, products,
services, and underwriting guidelines.
6. Field Activities: Perform other field-based activities and marketing initiatives for the
generation of home loan leads as instructed by the branch manager.
7. Customer Lifecycle Management: Be responsible for the complete lifecycle of a home
loan, right from the application, coordination required for processing the application,
to the end of the lifecycle of the customer in the organisation.
Qualifications:
- Must be a graduate from any stream.
- Should have a minimum of 12 months of experience in retail sales.
- Candidates with prior experience in BFSI will have an added advantage.
- Must have good communication skills.
- Must have Two Wheeler and valid driving licence.
Note: This role entails working out of a location and does not require coming to the branch
on a daily basis.