Sr. Manager

Job Description

1. Inventory Management : Maintaining accurate inventory records and ensuring inventory levels are optimized. Developing and implementing inventory control procedures, including cycle counting and inventory reconciliation. Ensuring accurate product identification, location, and movement through the warehouse. Managing inventory replenishment and ensuring adequate product availability to meet customer demand.
2. Warehouse Operations : Ensuring efficient and effective warehouse operations. Developing and implementing processes and procedures for receiving, storing, and shipping goods. Managing the warehouse staff and ensuring proper training and development. Maintaining equipment and facilities to ensure optimal performance.
3. Customer Service : Ensuring high levels of customer service and satisfaction. Coordinating with other departments, such as sales, to meet customer needs. Ensuring timely and accurate order processing, picking, packing, and shipping. Ensuring orders are fulfilled accurately, efficiently, and on time. Monitoring order status and resolving any issues that may arise.
4. Safety and Compliance : Ensuring compliance with all safety and other regulatory requirements. Maintaining a safe and secure work environment for all employees and visitors. Conducting regular safety audits and implementing corrective actions as needed. Providing safety training to employees and promoting a safety culture in the warehouse.
5. Cost Management: Developing and managing warehouse budgets. Monitoring and controlling costs, including labor, equipment, and supplies. Analyzing financial reports and identifying areas for improvement. Implementing cost-saving measures and process improvements. Developing and implementing cost-saving initiatives, such as process improvements and equipment upgrades.
6. Quality Control : Developing and implementing quality control procedures. Ensuring compliance with quality standards and regulations. Monitoring and analyzing quality metrics, such as defect rates and customer complaints. Implementing corrective actions to improve quality.
7. Continuous Improvement : Identifying areas for improvement in warehouse operations. Developing and implementing process improvements. Conducting regular performance reviews and setting goals for improvement. Monitoring and analyzing key performance indicators (KPIs) to track progress.
8. Team Management : Leading and managing a team of warehouse associates. Hiring, training, and developing employees to ensure high performance and engagement. Setting performance goals and providing regular feedback and coaching. Creating a positive work environment that promotes teamwork, collaboration, and continuous improvement.