Customer Service, Collections

Provides administrative support in the collections process.

Implements credit approval decisions on new accounts.

Resolves, collects, and manages past due accounts and outstanding invoices.

Monitors processes and the effectiveness of business controls and recommends improvements.

Ensures proper control, recording and classification of transactions.

Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.

Interfaces with sales support, customer service and accounts receivable to reconcile accounts.

Requires higher education or specialized training/certification, or equivalent combination of education and experience.

Typically at least 3-6 years of relevant experience for entry to this level.

Additional Details