VMware VDI/Horizon Engineer (4-8 yrs)

Customer Name : MSIL.

LOCATION : Gurgaon.

DOMAIN : VMware VDI Horizon.

Level (L1/L2/L3). : L2.

Required Relevant Domain Experience : At least 4 years in Horizon-VDI.

Job Type (Onsite/Remote). : Onsite.

Shift details (General/ 24X7). : A & B shift (If required 24-7 shift)..

Qualification :

Preferred, if any.

Budget.

8-10 LPA.

Role Purpose :

- Primary object is to Manage and configured VMware Horizon VDI environments to support business operations, provided technical support for end-users, resolving issues related to VDI performance, connectivity, and application access.

- Admin must able to perform regular maintenance, updates, and patch management to ensure system security and optimal performance.

- Utilized monitoring tools to track system performance and proactively address potential issues.

- Must be able maintain detailed documentation of system configurations, changes, and operational procedures.

- Prepared regular reports for management review.

JOB RESPONSIBILITIES :

MUST Have :

1). Serve as a Level 2 escalation point for the Service Desk, providing support for a diverse end-user population.

2). Troubleshoot and resolve issues related to VMware Horizon VDI environments, including UAGs, Connection Servers, and vCenters[1].

3). Perform regular maintenance and patching of the VDI environment to ensure stability and security.

4). Manage and maintain vSphere environments, including ESXi hosts, clusters, and vSAN.

5). Oversee the provisioning, remediation, and setup of virtual machines.

6). Manage App Volumes, DEM, and have applicable knowledge of Microsoft Active Directory and GPO.

7). Create and maintain VDI Master Images, including Windows 10/11 base OS and business-specific application.

8). Create, provision and manage AppStacks using VMware AppVolumes.

9). Creation and management of Desktop pools (Persistent, non-persistent, floating pools)..

10). Golden Image Creation in Horizon, Pool Creation, Refresh, Recompose etc.

11). Application publishes using RDSH in VM horizon.

12). Esxi, Vcenter Patching & Backup.

13). Inventory Management through RVtool.

14). DEM (Dynamic environment Manager). Creating condition-based policies for users, profile redirection.

15). Vcenter 7 administration. (VM creation/decommission, Data store addition/ decommission, vMotion, V2V, P2V, HA, DRS, FT)..

16). Manage and load balance the UAG appliance.

17). Unified Access Gateway Sizing Options.

18). Perform advanced troubleshooting by analyzing logs and Windows Events to identify and resolve issues.

19). Use tools like vRealize Operations and Log Insight to monitor and analyze the performance of the VDI environment.

20). Monitor and manage the capacity of desktop pools and farms to ensure they meet user demand.

21). Plan and implement scaling strategies for Horizon servers and infrastructure components, such as Connection Servers, UAGs, and Implement and manage security policies within the VDI environment, including compliance with internal and industry standards[1].

22). Manage user access and permissions using Active Directory and Horizon Administrator roles and privileges.

23). Develop and maintain PowerShell scripts to automate routine tasks and improve efficiency.

24). Handle day to day incident/service request/change timely manner.

25). Taking part in upgrading and updating the system's applications, installing it with up to date descriptions.

26). Should strengthen the apps, the Windows server, and the principal operating system.

27). Providing technical assistance for all the servers, desktops, and services that apply business.

Technical Skills/Knowledge requirement :

1). VMWare Horizon 2312, 2309, etc.

2). UAG appliance.

3). App-v virtualization and writable.

4). RDSH app publishing.

5). DEM.

6). Windows server 2019, 2022.

7). Basic knowledge of AD GPO.

8). VMWare Hypervisor (ESXI & Vsphere)..