Senior Account Manager - MBB

The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Description:

Key responsibilities:
Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
Effective Queue management of the tasks to be assigned to the team members.
Engages and maintains relationships across Media Operations and key partners across all Media brands.
Complete understanding of the Media Booking and Billing related tasks across multiple channels.
Possess a thoughtful leadership quality to oversee a large teams productivity on a daily basis.
Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
Ensures client transitions, from onboarding through offboarding, are properly supported and managed
Partners with planning brands to provide operational support for client contract and records setup and system maintenance
Ensures budget maintenance and utilisation is supported through creation and/or tracking of reference requirements, such as Media Purchase Authorisations (MPAs) and budget details
Maintains client reporting requirements and generate reporting templates in accordance with requirements.
Perform QA on the tasks assigned to the junior team members and guide wherever needed.
Supports brand leadership in performing client audits.
Provides additional operational support as needed.

Location:

DGS India - Chennai - Anna Nagar Tyche Towers

Brand:

Paragon

Time Type:

Full time

Contract Type:

Permanent