The purpose of this role is to work with the business and associated teams to craft new solutions using Salesforce Marketing Cloud. This role serves as a subject matter expert on campaigns and campaign platforms, and provides guidance and oversight to other campaign resources. This role is able to provide direction and guidance on integration of marketing technologies and tools.
Salesforce Marketing Cloud Consultant -
Technical Skills
Strong hands-on experience with Marketing Cloud.
Knowledge of MC Connect (to CRM, DC, MCI, etc)
Configure custom build advanced MC web forms (including utm settings, dynamic content, CRM lookup, CRM updates, etc)
Advanced knowledge of AMPscript
Understanding of and ability to write SSJS, JavaScript
Practical knowledge of HTML, CSS, JavaScript
Build & configure automations for data processing and data import, including data lookup and updates to CRM
Build & configure customer Journeys
Manage requests for complex journey optimizations
Build and test advanced features included in customer journeys, web forms, data integrations
Code review and testing (both SIT and UAT)
Soft Skills
Engage with client to derive requirements and consult client on best practices
Inspire and train client on the digital transformation and capabilities of the Salesforce CRM/Marketing Cloud/Data Cloud eco-system.
Cooperate with client marketing managers on daily bases to support adoption
Provides constant consultations and trainings for campaign managers.
Cross platform skills
Overview of CRM data and understanding of Salesforce CRM platform in general to guide client
Understanding of Lead Management, Consent Management and Customer 360-view incl. data points for personalization (segmentation, grading, classification, profiling etc.).