Senior Quality Assurance Specialist

Responsibilities:

• Lead and oversee Quality Assurance activities for Middle East project deliverables
• Develop and implement quality assurance policies, procedures, and standards
• Conduct regular audits and inspections to ensure compliance with quality standards
• Analyze quality data and prepare comprehensive reports for management
• Collaborate with cross-functional teams to identify and resolve quality issues
• Train and mentor junior QA team members on best practices and methodologies
• Evaluate and improve existing QA processes to enhance efficiency and effectiveness
• Manage relationships with external stakeholders, including clients and regulatory bodies
• Stay updated on industry trends and regulatory requirements in the Middle East region
• Participate in project planning and risk assessment activities
• Coordinate with project managers to ensure quality objectives are met within timelines
• Investigate customer complaints and non-conformance issues
• Develop and maintain quality management documentation
• Contribute to continuous improvement initiatives across the organization

Minimum Requirements:

• Bachelor's degree in Engineering, Quality Management, or related field
• 5+ years of industry experience in Quality Assurance, with at least 2 years in a senior role
• Proven track record of leading QA activities for large-scale projects, preferably in the Middle East region
• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Six Sigma, Lean)
• Strong understanding of regulatory requirements and industry standards applicable to the Middle East
• Excellent analytical and problem-solving skills with attention to detail
• Outstanding communication and interpersonal skills, with the ability to work effectively across all levels of the organization
• Proficiency in quality management software and data analysis tools
• Demonstrated ability to develop and implement quality assurance policies and procedures
• Experience in conducting quality audits and preparing comprehensive reports

Preferred Qualifications:

• Master's degree in Quality Management or related field
• Professional certifications such as Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Fluency in Arabic and English
• Experience working in a multinational or cross-cultural environment
• Knowledge of project management principles and methodologies
• Familiarity with continuous improvement techniques and lean management practices