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Customer Support Engineer
Adroit Solutions
posted 18hr ago
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Flexible timing
Key skills for the job
Job Description
YOUR ROLE AND RESPONSIBILITIES:
- To execute Bayer Radiology (devices) and Service initiatives
- To implement and help achieve the Bayer Radiology (devices) and Service set objectives and goals
- To activate strategies, assist, organize service, Service Marketing and support Product Registration activities in India (This would change as per the location)
- Execute an efficient Service support and provide Technical, Operational, Service and Product training to OEMs and customers in India (As per location)
- Ensure good communications with Bayer Radiology regional office and countries, OEMs and customers
- Support and help resolve problems, update and upgrade customers
- Act as Bayer Radiology office s main contact for any Technical Services requirements
- To perform in product s evaluations, new product releases, product launches and product registration requirements
- To assist in distribution management
- To attend company held or organized training for the purpose of job updating, upgrading and certification
WHO YOU ARE:
- Bachelor s degree in Electronics or Biomedical Engineering
- At least 2-3 years experience in medical device business and managing Service for third party distributors
- Excellent communication skills; customer focus; ability to deal with ambiguity and conflicts
- Strong focus on achievement of goals and ability to work across functions
Employment Type: Full Time, Permanent
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What Adroit Solutions employees are saying about work life
based on 15 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
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