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186 Adobe Jobs

Program Manager (Client Services)

12-15 years

Bangalore / Bengaluru

1 vacancy

Program Manager (Client Services)

Adobe

posted 16hr ago

Job Role Insights

Flexible timing

Job Description

  • Clearly understand and document customer requirements and integration points.
  • Support project estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, landmarks, resources, and estimated costs
  • Handle all day-to-day administrative activities of a given project from inception to closure such as reviewing timesheets, analyze plan versus actual figures, handling monthly/quarterly financial closing and invoicing
  • Maintain regular communication with both the customer and internal teams, and constantly handle customer expectations (also in critical situations or throughout blocking issues)
  • Achieve customer satisfaction through successful deployments of new solutions
  • Compile customer requests and deployment issues, to provide a feedback channel into our core products.
  • Work with third-party subcontractors and technology partners as required
  • Act as the central point of contact throughout the life of the project, assemble and communicate experiences in formal post-mortem, feeding lessons learned, standard methodologies and resources back into the consulting practice
  • Handle weekly resource planning and financial forecast updates
What you need to succeed
  • You will have a working experience in a professional services/consulting environment of an enterprise software company or consultancy
  • Knowledge of online or offline direct marketing functions is an asset, though not required. You will be comfortable responding to the varying demands of working for a dynamic, international company
  • You are a self-motivated individual, with well-developed interpersonal & communication skills and a strong desire to succeed
  • Able to empower other project team members, even under high pressure
Required Skills
  • Proven successful project management experience, preferably delivering large enterprise-based applications and solutions with overall 12-15 years of proven experience.
  • Bachelor s degree or equivalent experience preferably in Computer Science or similar field
  • Exposure in implementing the Adobe Experience/Marketing Cloud suite (AEM, Campaign, Analytics etc) is must
  • Solid understanding of custom software development processes and one of the following: Web Content management solutions and processes, Online Analytics solutions, Digital Marketing Campaign solutions is must
  • Innovative problem solver
  • High attention to detail, and thoroughness
  • Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
  • Strong conflict resolution skills
  • Professional demeanor, ability to be compatible with and lead teams with multifaceted strengths throughout Adobe and connect with client project managers, directors, and CXOs
  • Superb interpersonal skills to be able to coordinate complicated projects.
  • Exceptional team building and team leadership skills, with validated experience managing virtual (including near- and off-shore) teams in a international environment
  • Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems
  • Background in development with Hands-on programming experience (advantagous) with technologies such as Java, J2EE, JavaScript, JCR, Apache Sling/Felix/OSGi
  • Willingness to travel (approx. 10-15%)
  • Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management standard methodologies
  • Experience with crafting proposals and communicating offers in response to RFPs and/or RFIs
  • Prior experience in traditional business consulting would be an asset
  • Outstanding verbal and written communication skills

Employment Type: Full Time, Permanent

Read full job description

Adobe Interview Questions & Tips

Prepare for Adobe Program Manager roles with real interview advice

Top Adobe Program Manager Interview Questions

Q1. Delete the Middle Node from a Singly Linked List Given a singly linked list of integers, the task is to remove the middle node from this li ... read more
Q2. Morty's Array Challenge Rick has provided Morty with an array 'Arr' of length 'N' and an integer 'K'. Morty needs to split the array into n ... read more
Q3. Sub Sort Problem Statement You are given an integer array ARR . Determine the length of the shortest contiguous subarray which, when sorted ... read more
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What people at Adobe are saying

4.0
 Rating based on 8 Program Manager reviews

Likes

Adobe Culture and peoples

  • Salary - Good
  • +4 more
Dislikes

ACS leadership

Read 8 Program Manager reviews

Program Manager salary at Adobe

reported by 67 employees with 4-15 years exp.
₹13 L/yr - ₹48.3 L/yr
18% more than the average Program Manager Salary in India
View more details

What Adobe employees are saying about work life

based on 1.1k employees
81%
92%
73%
57%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Adobe Benefits

Submitted by Company
Physical wellbeing
Wellbeing reimbursement program
Support in times of need
Financial wellbeing
Mental health care
Emotional wellbeing
Submitted by Employees
Cafeteria
Free Food
Gymnasium
Health Insurance
Team Outings
Education Assistance +6 more
View more benefits

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Adobe Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Adobe Systems India Pvt. Ltd., Adobe Tower, Block A, Prestige Platina Tech Park, Marathahalli-Sarjapur Outer Ring Rd, Kadubeesanahalli Bengaluru
Karnataka 560087

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