Manager - Salesforce QA

Your role and responsibilities:

You will manage a team of QA testers, and be responsible for contributing to the testing vision and roadmap for Sales Technology. Define and implement Test Automation Strategy. Defect Management and Reporting. Review system requirements and business processes; code, test, and debug software solutions. Report issues found back to development and/or project management teams and/or implementation teams. May be required to develop and maintain testing tools to be used by the broader team. May also specialize in Quality Assurance, Quality Control and/or Process Improvement.

• Conducts a range of quality control tests and analyses, utilizing expertise and knowledge or industry trends to ensure that all problems are resolved and that software meets or exceeds specified standards, development specifications or client requirements.
• Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow. Drafts, revises and approves test plans and scripts for other team members. Acts as a mentor for other team members in revising and giving advice.
• Develops, revises and approves quality assurance and testing policies, standards and procedures.
• Oversees the defect management process, ensuring that defects found during testing (both automated and manual) are accurately documented, tracked, and communicated
• Uses expertise when collaborating with internal or external team members to plan all applicable test phases to ensure that applicable test phases are successfully completed and documented and there is a plan for problem resolution.
• Generates comprehensive test reports that summarize test results, identify areas for improvement, and provide insights into software quality.
• When specializing in QA, develops, assures and maintains the quality of products and processes, including standard procedures and methods.
• Stays informed about emerging testing tools and technologies, evaluating their potential benefits and adopting them when appropriate to improve automation efficiency and effectiveness.
• Business Process Improvement roles: Analyzes and measures the effectiveness of existing business processes and develops sustainable and quantifiable business process improvements. Collects and analyzes process data to make recommendations on improved business practices and procedures.

We expect you to have:

• At least 9 to 12 years of experience working in test domain and 3+ years experience with Salesforce.
• Must have experience managing a team of Individual contributors.
• Must have experience with complex CRM implementations involving multiple system interfaces and varied user base.
• Experience and familiarity with automated testing tools.
• Experience with additional Salesforce products and Apttus CPQ or CLM a plus.
• Experience with Salesforce Code Coverage Best Practices.
• Experience working in fast-paced agile environments.
• Working knowledge of test management software and familiarity with Apttus frameworks and regression testing.
• Excellent communication skills.
• Aware and familiarity with Apttus frameworks and regression testing is a plus.
• Education Qualification: Bachelor s degree in computer science or equivalent.

It would be great if you :

• Specialist certifications in QA/Testing methodology.
• Aware and familiarity with Apttus frameworks and regression testing is a plus.

Does it sound like you? What happens now?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

What will it be like working here?

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.

What do we offer you?

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder.
• Employee Stock Purchase Program Nasdaq stocks with a discount.
• Health Insurance Program.
• Flexible working schedule and hybrid way of work.
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays.
• Internal mentorship program - get a mentor or become one.
• Wide selection of online learning resources, e.g., Udemy.