Executive - Telecaller

Executive - Tele caller

Reporting to: Team Leader

Purpose of the Role: To ensure collection efficiency, contributing to company's overall growth.

Role Description:-

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Education:

• Should have Graduate or equivalent degree

Work Experience:

• Should have minimum of 1-6 years of relevant work experience in Telesales role (English Voice process
• Should have experience in Tele calling, or taking calls - Outbound & Inbound. (Voice process)
• Should have experience handling MIS or strong experience with MS excel, MS word
• Should possess excellent communication and interpersonal skills.
• Immediate Joiners.

Language preferred - Telugu,English,Hindi

Week Off: 6 days working & 1 day rotational week off/ Rotational Day shifts.

Age: Not more than 33 years