Software Engineer (AI, Python & RAG)

• Acquia is seeking a Software Engineer to join our AI Services team focused on building Application and APIs around AI which can be leveraged by other teams and Acquia Product
• to enhance the value of the overall digital experience platform (DXP). We thrive on innovation, collaboration, and an agile mindset and processes.
• An ability to quickly prototype, learn, and iterate on concepts is critical for this role.
• The AI Services team is part of  Foundation Services group and builds product offerings on top of Foundation Infrastructure services.

Key Responsibilities

• Work with the Engineering Team to understand and refine product requirements.
• Participate in RFC reviews - ask questions and provide feedback proactively.
• Contribute in coding , PR reviews , documentation, and automated tests that deliver on Sprint goals.
• Ensure compliance requirements, CICD , coding, operations, security best practices are followed.
• Participate in experimentation and prototype building in a collaborative environment, iterating on concepts based on feedback
• Contribute as needed to the core architectural platform and libraries used by all teams in the interest of the stability, robustness, cost effectiveness, and performance of consuming applications and services.
• Encourage a culture of observability by ensuring logging and monitoring of applications and services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs and enable effective troubleshooting
• Address security vulnerabilities as needed
• Work with your team to understand and implement R&D Standards.
• Participate in team meetings, pair programming, lunch n learns, etc as needed.
• Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
• Ensure software systems comply with contractual RTO and RPO requirements

• Are a continuous learner who is able learn through online trainings, books and podcasts as the AI landscape is rapidly evolving
• Are comfortable with ambiguity and working in a fast-paced environment
• Balance critical thinking with creative problem-solving
• Make informed decisions, balancing quantitative and qualitative reasoning
• Have the ability to drive desired customer outcomes by learning and understanding the problems being solved.

• 3+ years of relevant experience
• Experience working with Python , Java and SQL
• Experience working with artificial intelligence
• Experience writing and consuming REST APIs
• Experience with Git

• Experience working with CI/CD tools (ie Jenkins)
• Experience writing automated tests
• Ability to learn and adapt to new technologies quickly and become productive in their use
• Working knowledge of software design principles and programming languages and frameworks in use
• Strong knowledge of software development security principles, concepts and best practices

• Strong understanding of software architecture and the tradeoffs between different architectural patterns

Nice to have

• Experience working with Snowflake
• Experience managing applications in a kubernetes environment
• Experience writing SaaS applications in a distributed microservice ecosystem
• Experience working with Elasticsearch or other NoSQL data stores
• Experience with PHP and Drupal
• Experience working with Gradle
• Nice to have experience in RAG (Retrieval-Augmented Generation)

• Excellent communication skills and the ability to work collaboratively in a team environment.
• Strong attention to detail and a commitment to quality.
• Ability to manage multiple tasks efficiently and quickly adapt to new technologies.
• A passion for continuous learning and personal growth, especially through online training, books, and podcasts, to keep pace with the rapidly evolving AI landscape.
• Comfortable with ambiguity and capable of thriving in a fast-paced environment.
• Balance critical thinking with creative problem-solving and make informed decisions using both quantitative and qualitative reasoning.